Inviting a Team Member

Inviting a Team Member

This article explains how to invite someone to your PulseAPI team and what they need to do to accept.

Prerequisites: You must be a team Owner or Admin to send invitations.

Step 1: Open Team Management

  1. In the left sidebar, click Organization.
  2. Click your team name.
  3. Click the Members tab.

Step 2: Send the Invitation

  1. Click Invite Member.
  2. Enter the invitee's email address.
  3. Select their role:
    • Admin — full management access except team deletion and ownership transfer
    • Member — can manage monitors, projects, and incidents; cannot manage other members
    • Viewer — read-only access
  4. Click Send Invitation.

An invitation email is sent immediately. The invitation appears in the Pending Invitations section of the Members tab until accepted or expired.

Note: Invitations expire after 7 days. If the invitee misses it, you can resend it.

Resending a Pending Invitation

  1. On the Members tab, find the invitee in the Pending Invitations list.
  2. Click the ... menu next to their name.
  3. Select Resend Invitation.

A new email is sent with a fresh 7-day expiry.

What the Invitee Sees

The invitee receives an email with a "Join [Team Name] on PulseAPI" link. Clicking it:

  • If they have a PulseAPI account: They'll see an accept/decline modal. Clicking Accept adds them to the team.
  • If they don't have an account: They're prompted to register, then automatically redirected to accept the invitation.

Invitation Limits by Plan

Plan Max Team Members
Free 1 (just you — no invitations)
Starter 3
Professional 10
Team 25

If you've reached your plan's member limit, the invite button is disabled. Upgrade your plan to add more members.

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