Changing a Team Member's Role

Changing a Team Member's Role

This article explains how to change a team member's role — for example, promoting a Member to Admin, or demoting an Admin to Viewer.

Prerequisites: You must be a team Owner or Admin to change roles.

Steps

  1. In the left sidebar, click Organization.
  2. Click your team name.
  3. Click the Members tab.
  4. Find the member whose role you want to change.
  5. Click the ... menu next to their name and select Change Role.
  6. Select the new role from the dropdown.
  7. Click Save (or confirm in the dialog).

The change takes effect immediately.

Role Change Effects

Change Immediate Effect
Member → Admin The user can now invite/remove members and change roles
Admin → Member The user loses member management permissions immediately
Member or Admin → Viewer The user loses all write access immediately
Viewer → Member The user gains write access to monitors, incidents, and alerts
Any → Owner Use the Transfer Ownership flow instead

Changing the Owner's Role

You cannot change the Owner's role through this flow. To transfer ownership to another member, see Transferring Team Ownership.

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