I Can't Invite a Team Member

I Can't Invite a Team Member

If the Invite Member button is missing, disabled, or the invitation fails, here are the most common causes and fixes.

Checklist

1. Check your role

Only Owners and Admins can invite team members. If your role is Member or Viewer, the invite option won't appear.

To check your role:

  1. Click Organization in the sidebar.
  2. Click your team name.
  3. Click the Members tab.
  4. Find your name in the list and check the Role column.

If you need to invite members, ask an Owner or Admin to either invite the person on your behalf or upgrade your role.

2. Check your plan's member limit

Every plan has a maximum number of team members. If you've reached that limit, invitations are blocked.

Plan Max Members
Free 1 (just you)
Starter 3
Professional 10
Team 25

On the Members tab, you'll see the current count vs. limit. If you're at the limit, either upgrade your plan or remove a member to free up a slot.

3. The person is already a member

You can't invite someone who is already a member of the team. If they're not appearing in your members list, check the Pending Invitations section — they may have a pending invitation that hasn't been accepted yet.

4. The person has an existing pending invitation

Each person can only have one pending invitation per team at a time. If they already have a pending invitation, you'll need to resend it rather than create a new one. Find them in Pending Invitations and click Resend.

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Still have questions? Contact support.

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