Understanding Plans and Limits

Understanding Plans and Limits

PulseAPI offers four plans with different limits on monitors, team members, check intervals, and data retention. This article explains what each plan includes and where you'll encounter limits inside the app.


Plan Comparison

Feature Free Starter Professional Team
Monitors 10 50 200 500
Team members 1 3 10 25
Minimum check interval 60s 60s 15s 5s
Check history retention 7 days 30 days 90 days 365 days
Notification channels Email only Email, Slack, Webhook Email, Slack, Webhook Email, Slack, Webhook
Pulse AI analysis Not available 25/day, 500/month 100/day, 2,000/month Unlimited
Alert Accuracy Dashboard Included Included
API access Included Included Included

What Happens When You Hit a Limit

Monitor Limit

When you try to create a monitor beyond your plan's limit, PulseAPI shows an error. Existing monitors continue working normally — only new monitors are blocked. To add more monitors, upgrade your plan or delete monitors you no longer need.

Team Member Limit

When you try to invite a member beyond your plan's limit, the invitation fails with an error. Existing members are not affected. Upgrade your plan to invite more people.

Check Interval Limit

The monitor creation form only shows interval options available on your plan. For example, on a Free or Starter plan, the minimum interval is 60 seconds. If you need faster checks (15s or 5s), you'll need to upgrade.

Check History Retention

Checks older than your plan's retention period are automatically deleted. If you're on the Free plan, check history beyond 7 days is not stored. Upgrading your plan does not restore deleted historical data — it only extends future retention.

Pulse AI Limit

On Starter and Professional plans, Pulse AI analyses are rate-limited per day and per month. When you reach the daily limit, the Analyze button on incident pages is disabled until the next day. On the Free plan, Pulse AI is locked entirely.


Where Limits Appear in the App

  • Monitors list — a banner appears at the top when you're at or near your monitor limit
  • Invite member form — an error shows if you exceed the member limit
  • Monitor creation form — interval options are restricted to what your plan allows
  • Incident detail page — the Pulse AI Analyze button shows your remaining daily quota (Starter/Professional)
  • Settings → Billing — shows your current plan and usage for all metered limits

Upgrading Your Plan

You can upgrade at any time from the pricing page or from Settings → Billing in the app. Upgraded limits take effect immediately.

See Upgrading Your Plan for step-by-step instructions.


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Still have questions? Contact support.

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