Editing and Deleting a Notification Channel

Editing and Deleting a Notification Channel

This article explains how to update a notification channel's settings and how to delete a channel you no longer need.

Editing a Channel

  1. In the left sidebar, click Alerts.
  2. Click Notification Channels.
  3. Find the channel you want to edit.
  4. Click the ... menu → Edit.
  5. Update the fields (name, recipient email, webhook URL, etc.).
  6. Click Save.

Changes take effect immediately for future notifications.

Reconnecting Slack

If your Slack workspace permissions changed or the PulseAPI app was reinstalled, you may need to reconnect:

  1. Edit the Slack channel.
  2. Click Reconnect to Slack to go through the OAuth flow again.

Deactivating a Channel

To temporarily stop a channel from receiving notifications without deleting it:

  1. Edit the channel.
  2. Toggle Active to off.
  3. Save.

An inactive channel does not receive notifications, even if assigned to active alert rules.

Deleting a Channel

Warning: Deleting a channel removes it from all alert rules it was assigned to. Rules that had only this channel assigned will no longer send notifications when they fire.

  1. In the Notification Channels list, find the channel.
  2. Click the ... menu → Delete.
  3. Confirm the deletion.

Impact on Alert Rules

When you delete a channel:

  • It is removed from every alert rule that had it assigned
  • Alert rules that still have other channels assigned will continue to notify those remaining channels
  • Alert rules that had only the deleted channel assigned will silently fire incidents without sending any notification — review your rules after deleting a channel

Related Articles

Still have questions? Contact support.

    • Related Articles

    • How Notification Channels Work

      A notification channel is a destination where PulseAPI sends alert notifications when an incident is created or resolved. This article explains what channels are, how they relate to alert rules, and the supported channel types. What Is a Notification ...

    • Testing a Notification Channel

      Before relying on a notification channel to deliver real alerts, send a test notification to confirm it's working. This article explains how. How to Send a Test Notification In the left sidebar, click Alerts. Click Notification Channels. Find the ...

    • Editing and Deleting a Project

      This article explains how to edit a project's name or description, and how to delete a project you no longer need. Prerequisites: Editing and deleting projects requires Owner or Admin role. Editing a Project In the left sidebar, click Organization ...

    • Key Concepts: Endpoints, Checks, Incidents, and Alerts

      This article explains the four core building blocks of PulseAPI and how they work together. Understanding these concepts makes every other part of the product easier to use. Endpoint (Monitor) An endpoint is a URL you want PulseAPI to watch. In ...

    • Editing and Canceling a Maintenance Window

      This article explains how to update an upcoming maintenance window's timing or affected monitors, and how to cancel one. Editing an Upcoming Window In the left sidebar, click Maintenance. Find the window you want to edit in the list. It must have ...